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Customer Relations Representative - State Farm Agent Team Member

Full Time in Tigard - OR

Responsive recruiter
Benefits
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
ABOUT OUR AGENCYOur agency opened in July 2023 and has grown to a strong team of 8 talented professionals. Before opening my own office, I worked in the human services field and got my start in insurance by joining a friend who had just opened her agency. That experience inspired me to pursue the Aspirant Program and eventually build my own agency.I’m a proud graduate of the University of Oregon, where I graduated top 10 in my class. My husband and I have lived in this area our entire lives and are deeply rooted in the community. I’ve also been a foster parent to five children, and our home is currently shared with our two cats.We offer great perks for our team, including free snacks and drinks, casual Fridays, team bonuses like happy hours and breakfasts, and three weeks of combined PTO for sick, vacation, or personal time. We’re big believers in celebrating wins together and making sure our team is well-fed, well-rested, and supported.Our office culture is built on honesty, integrity, open communication, and a strong team-first mentality. We’re looking for individuals who care deeply, are collaborative, detail-oriented, organized, and bring a friendly, committed energy to the team.If you’re looking for a place where you can grow, contribute meaningfully, and be part of a top-performing team, this could be the right fit for you.ROLE DESCRIPTION
As a Customer Relations Representative - State Farm Agent Team Member with Kristin Staropoli - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES
  • Manage customer inquiries and resolve issues.
  • Maintain customer records and update information as needed.
  • Assist with customer retention strategies.
  • Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS
  • Communication and problem-solving skills.
  • Experience in customer service preferred.
  • Ability to handle high-stress situations calmly.
Compensation $45,000.00 - $55,000.00 per year
Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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