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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Chad Shumway

January 4, 2025

5  out of  5
rating by Chad Shumway
"Great experience. I had questions. Then I had more questions. And a few more questions. They were patient and answered all my questions, got back to me in a timely manner and helped me understand the best amount of insurance for me. I will be back."
We responded:
"Thank you Chad for the kind review! I’m so glad we could help you out and answer all your questions. Welcome - we look forward to serving you here 😊"
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Nicole Upton

December 21, 2024

5  out of  5
rating by Nicole Upton
"Mimi made my rate the same as All State with MORE coverage! I was paying for $146 with State Farm for only liability and she was able to do $147 for full coverage. She didn’t pressure me to add more things and even took the time to explain things to me and her own personal stories. Very grateful I spoke to her"
We responded:
"Thank you for the review, Nicole! I’m glad you were able to speak to Mimi as well so we could get you better protected 😊 Enjoy your holiday season, and we look forward to serving you here!"
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Jonathan Gale

December 18, 2024

5  out of  5
rating by Jonathan Gale
"Had a great experience with obtaining my car insurance. Mimi was very helpful and she helped make sure I got the best deal! She was very patient and helped explain everything and walked me through it. Made it for a very easy experience."
We responded:
"Awesome!! Thanks for sharing Jonathan and welcome! We look forward to serving you here. ☺️"
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Lori Doyle

December 17, 2024

5  out of  5
rating by Lori Doyle
"Oh my goodness Mimi is lovely ♥️ We were on the phone for an hour and 20 minutes and she was extremely helpful!! She explained everything to me In a way that I understood everything about the policy for both Home and auto. She was over the top patient with me and truly professional, upbeat, knowledgeable and pleasant to talk to. She even stayed late to help me out as I did call late in the day . Mimi is an amazing person and farmers is blessed to have her. Thank you for Mimi!! Thank you State Farm !! Many blessings"
We responded:
"Aww Lori, what a kind review about Mimi from our team ❤️ Thank you for taking the time to share about your experience! And welcome, we look forward to serving you here. "
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Brenda Sandoval

December 14, 2024

5  out of  5
rating by Brenda Sandoval
"Very happy customer here! I am so grateful for all of the detailed assistance I received from John. I recently moved to Portland from out of state, so I had many questions. John explained the car insurance coverage requirements of this state, and carefully reviewed all of my available options. He helped me select the coverage that was best for my daughter and I (car & rental insurance). I’m so appreciative! Thank you John!"
We responded:
"Thank you for sharing, Brenda! I’m so glad John was able to educate you on your options to help you in choosing the best plan for you. Welcome to Oregon, and to our State Farm agency!😊"
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Maddy Rose

December 6, 2024

5  out of  5
rating by Maddy Rose
"After moving to Oregon, I was overwhelmed with looking at the list of local statefarm agents and not knowing how to choose which one to call. Thank goodness I chose this team! I got so lucky. I worked with John to transfer my policy, and he made it extremely easy and straightforward. He was very patient, easy and enjoyable to talk to, and didn't hesitate to explain anything to me whenever I had questions. Would absolutely recommend these guys if you're looking for a statefarm agent in the area!"
We responded:
"Aww I am so glad!! Thank you Maddy for sharing! And we look forward to serving you here ☺️"
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Skull Biskit

November 30, 2024

5  out of  5
rating by Skull Biskit
"Mimi made the process as quick and painless as possible, even when the website tried to throw a monkey-wrench into the mix!"
We responded:
"I’m so glad you were able to speak with Mimi directly to help with the monkey-wrenching website 😜 Thank you for taking a moment to leave us a review!"
Profile photo of Christine Shaver

Christine Shaver

November 29, 2024

5  out of  5
rating by Christine Shaver
"It’s difficult to change insurance companies, but I am so glad that I checked into it! I spoke to Mimi, with State Farm, who was able to give me better coverage, plus an umbrella coverage on my car for $575 LESS for the year. For my property insurance Mimi was able to give me a Substantial increase in coverage/peace of mind for my home, for the about the same annual premium. I had been with the same home/car insurance for over 40 years… I was told that my ZIP Code put me in a higher auto insurance bracket…. No tickets or claims for my auto. I had one property claim five yrs ago, due to a broken pipe under my sink. The added benefit from talking with Mimi is I understand insurance a lot more, what insurance I have and how it protects me. Thank you Mimi!!!"
We responded:
"This is such a success story! Thank you for sharing, Christine. We always hope to help our customers have the right amount of coverage in place, but to save money too?! Awesome☺️"
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Grant Adams

November 22, 2024

5  out of  5
rating by Grant Adams
"Kristin’s office is amazing! Her staff is so helpful!"
We responded:
"Thanks Grant!! Back at you!⭐️⭐️⭐️⭐️⭐️"
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Rick S

November 22, 2024

5  out of  5
rating by Rick S
"I just purchesed a new automotive insurance policy from John Williamson. He was great to work with!"
We responded:
"Love to hear it Rick! Thanks for sharing. We look forward to serving you here. :)"
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Timothy Witham

November 22, 2024

5  out of  5
rating by Timothy Witham
"Has some changes. And as usual there was zero problems. Done with w simple phone call."
We responded:
"Thank you for taking the time to share about your experience with our agency, Tim! We appreciate you! Enjoy the new car 😊"
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Craig Gwydir

November 19, 2024

5  out of  5
rating by Craig Gwydir
"JohnW took the time to explain coverages to me in terms I could understand and explained the tradeoffs. I was very happy with the policy. Thanks!"
We responded:
"I’m so pleased to hear that Craig! Thanks for taking a minute to share about your experience. 😊"
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Katie Wells

November 8, 2024

5  out of  5
rating by Katie Wells
"Mimi got me an amazing rate. Almost $90 less than my prior rate and $40 less than the quote I had planned on going with. She was very professional, polite and thorough. Fast, easy experience. Highly recommended"
We responded:
"Thanks for sharing, Katie! I’m glad Mimi was able to help put you in a better place with your insurance :)"
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Ahmed Joseph

November 7, 2024

5  out of  5
rating by Ahmed Joseph
"Great service and were very patient and helping me setup everything I needed last minute. I was even printed cards on the spot. Thanks!!!"
We responded:
"I am glad to hear you received exceptional service! Thank you for sharing, Ahmed 😊"
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J Leong

November 4, 2024

5  out of  5
rating by J Leong
"Kristin provided clear information that was understandable and useful. We changed all of our bundled insurance (home/auto/umbrella/rental unit) from AAA to State Farm w/ her for about the same or less $ and increased or equivalent coverage! She is very thorough and follows up as she promises. There was no pressure, she only wishes to help customers. I recommend her without hesitation and with my fullest backing!"
We responded:
"Thank you for the kind words Jason, and for your recommendation! It truly is my privilege to serve you & your family. And I’m glad we were able to improve your insurance along the way, too!"
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rambid

November 1, 2024

5  out of  5
rating by rambid
"I was in insurance hell, being bait-and-switched by Progressive Online Ins. Then John Williamson patiently unraveled the problems, clarified ambiguous terms, and suggested wise courses of action. Very thorough and thoughtful! thanks"
We responded:
"What a thoughtful review. Thank you so much for sharing about your experience! We are excited to serve you here. "
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Emily Maciel Ruiz

November 1, 2024

5  out of  5
rating by Emily Maciel Ruiz
"John from State Farm was really so helpful, 10/10 customer service- making sure I was aware of every detail, not leaving anything out and made sure I was satisfied with the end result."
We responded:
"Glad to hear it Emily! We look forward to serving you here 😊"
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Shawn Heard

October 31, 2024

5  out of  5
rating by Shawn Heard
"Mimi did a great job getting me a MUCH lower rate on my car insurance. Definitely would recommend!"
We responded:
"Awesome, Shawn!! Thanks for sharing & welcome 😎"
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Cindy P

October 30, 2024

5  out of  5
rating by Cindy P
"Kristin took the time needed to review and combine my home and auto policies at a reasonable rate with improved coverage. Professional and knowledgeable! I’m also looking forward to having 1 agent in the neighborhood. Tired pressing buttons to be put on hold to talk to a agent"
We responded:
"Thank you Cindy!! No more pressing buttons… we’re here to serve you 😊"
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B B

October 25, 2024

5  out of  5
rating by B B
"What a pleasure she was to work with, and so personable. I enjoyed talking with her and she got me all fixed up. Thank you Kerystenn. Highly recommended. One of the best."
We responded:
"Thank you so much for the review about your experience with our agency! We look forward to serving you here ☺️"
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Mayra Leal

October 21, 2024

5  out of  5
rating by Mayra Leal
"Kerystenn was so easy to work with. Would recommend working with her 100 percent!"
We responded:
"So glad to hear it Mayra! We look forward to serving you here!"
Profile photo of Mark Wheeler

Mark Wheeler

October 18, 2024

5  out of  5
rating by Mark Wheeler
"Just changed my policies to State Farm. Mimi was super helpful in walking through the quote process so that I could do my policy comparisons. Then made the process to start the policies very easy. I ended up getting more coverage for a better price when I switched my insurance providers, after a 29% Year-over-Year increase being offered by another Insurer."
We responded:
"Awesome Mark!! Thank you for sharing about your experience working with Mimi from our agency. I’m so glad we got you set up with better coverage too ☺️"
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Chuck *

October 17, 2024

5  out of  5
rating by Chuck *
"Mimi was awesome to work with for insurance. Made things very easy and look forward to great insurance. Thank you"
We responded:
"Thank you Chuck!! We look forward to serving you here ☺️"
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Brad Wolverton

October 15, 2024

5  out of  5
rating by Brad Wolverton
"detailed and thorough. I highly recommend Kristin Staropoli for all insurance needs!"
We responded:
"Thank you, Brad!! I appreciate your vote of confidence! ☺️"
Profile photo of Madeline Haines

Madeline Haines

October 14, 2024

5  out of  5
rating by Madeline Haines
"Kerystenn was so awesome to work with. She helped me understand my insurance needs (as someone who was entirely clueless) and helped me save money as well as fit it for my life at the moment. Thanks so much! 😊"
We responded:
"Thank you Madeline!! Insurance can be totally confusing, so I’m glad Kerystenn was able to break it down for you. We are excited to serve you here ☺️"