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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Katie Wells

Katie Wells

November 8, 2024

5  out of  5
rating by Katie Wells
"Mimi got me an amazing rate. Almost $90 less than my prior rate and $40 less than the quote I had planned on going with. She was very professional, polite and thorough. Fast, easy experience. Highly recommended"
We responded:
"Thanks for sharing, Katie! I’m glad Mimi was able to help put you in a better place with your insurance :)"
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Ahmed Joseph

November 7, 2024

5  out of  5
rating by Ahmed Joseph
"Great service and were very patient and helping me setup everything I needed last minute. I was even printed cards on the spot. Thanks!!!"
We responded:
"I am glad to hear you received exceptional service! Thank you for sharing, Ahmed 😊"
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J Leong

November 4, 2024

5  out of  5
rating by J Leong
"Kristin provided clear information that was understandable and useful. We changed all of our bundled insurance (home/auto/umbrella/rental unit) from AAA to State Farm w/ her for about the same or less $ and increased or equivalent coverage! She is very thorough and follows up as she promises. There was no pressure, she only wishes to help customers. I recommend her without hesitation and with my fullest backing!"
We responded:
"Thank you for the kind words Jason, and for your recommendation! It truly is my privilege to serve you & your family. And I’m glad we were able to improve your insurance along the way, too!"
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rambid

November 1, 2024

5  out of  5
rating by rambid
"I was in insurance hell, being bait-and-switched by Progressive Online Ins. Then John Williamson patiently unraveled the problems, clarified ambiguous terms, and suggested wise courses of action. Very thorough and thoughtful! thanks"
We responded:
"What a thoughtful review. Thank you so much for sharing about your experience! We are excited to serve you here. "
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Emily Maciel Ruiz

November 1, 2024

5  out of  5
rating by Emily Maciel Ruiz
"John from State Farm was really so helpful, 10/10 customer service- making sure I was aware of every detail, not leaving anything out and made sure I was satisfied with the end result."
We responded:
"Glad to hear it Emily! We look forward to serving you here 😊"
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Shawn Heard

October 31, 2024

5  out of  5
rating by Shawn Heard
"Mimi did a great job getting me a MUCH lower rate on my car insurance. Definitely would recommend!"
We responded:
"Awesome, Shawn!! Thanks for sharing & welcome 😎"
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Cindy P

October 30, 2024

5  out of  5
rating by Cindy P
"Kristin took the time needed to review and combine my home and auto policies at a reasonable rate with improved coverage. Professional and knowledgeable! I’m also looking forward to having 1 agent in the neighborhood. Tired pressing buttons to be put on hold to talk to a agent"
We responded:
"Thank you Cindy!! No more pressing buttons… we’re here to serve you 😊"
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B B

October 25, 2024

5  out of  5
rating by B B
"What a pleasure she was to work with, and so personable. I enjoyed talking with her and she got me all fixed up. Thank you Kerystenn. Highly recommended. One of the best."
We responded:
"Thank you so much for the review about your experience with our agency! We look forward to serving you here ☺️"
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Mayra Leal

October 21, 2024

5  out of  5
rating by Mayra Leal
"Kerystenn was so easy to work with. Would recommend working with her 100 percent!"
We responded:
"So glad to hear it Mayra! We look forward to serving you here!"
Profile photo of Mark Wheeler

Mark Wheeler

October 18, 2024

5  out of  5
rating by Mark Wheeler
"Just changed my policies to State Farm. Mimi was super helpful in walking through the quote process so that I could do my policy comparisons. Then made the process to start the policies very easy. I ended up getting more coverage for a better price when I switched my insurance providers, after a 29% Year-over-Year increase being offered by another Insurer."
We responded:
"Awesome Mark!! Thank you for sharing about your experience working with Mimi from our agency. I’m so glad we got you set up with better coverage too ☺️"
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Chuck *

October 17, 2024

5  out of  5
rating by Chuck *
"Mimi was awesome to work with for insurance. Made things very easy and look forward to great insurance. Thank you"
We responded:
"Thank you Chuck!! We look forward to serving you here ☺️"
Profile photo of Brad Wolverton

Brad Wolverton

October 15, 2024

5  out of  5
rating by Brad Wolverton
"detailed and thorough. I highly recommend Kristin Staropoli for all insurance needs!"
We responded:
"Thank you, Brad!! I appreciate your vote of confidence! ☺️"
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Madeline Haines

October 14, 2024

5  out of  5
rating by Madeline Haines
"Kerystenn was so awesome to work with. She helped me understand my insurance needs (as someone who was entirely clueless) and helped me save money as well as fit it for my life at the moment. Thanks so much! 😊"
We responded:
"Thank you Madeline!! Insurance can be totally confusing, so I’m glad Kerystenn was able to break it down for you. We are excited to serve you here ☺️"
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Robert Carlson

October 10, 2024

5  out of  5
rating by Robert Carlson
"McKenzie was great!! Her professionalism and product knowledge were superb. She presented my options with clarity. She was very patient with my many questions, which I greatly appreciated. Kudos, McKenzie! P.S. Liz has been very helpful, as well."
We responded:
"Thank you, Robert! I appreciate you taking a moment to share about your experience working with Liz & McKenzie from our office. We look forward to serving you here 😊"
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Shannon Wagner

October 9, 2024

5  out of  5
rating by Shannon Wagner
"Kerystenn was amazing in navigating me through all of my insurance needs. Including recommending some that I wasn't even aware of that will benefit me long term. I have never had such a pleasant experience as I had with her. Thank you so much !"
We responded:
"Awesome, Shannon! I’m so glad to hear this. Thank you for sharing about your experience. We look forward to serving you for many years to come ☺️"
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Michele Navarrete

September 25, 2024

1  out of  5
rating by Michele Navarrete
"Nope. Never again, the receptionist (LIZ) has no clear communication. Clearly her notes are not accurate and says she said one thing but she definitely did not understand my questions and gave me false information. When I called again to ask, we talked over each other and did not even let me talk about my concern reinstated that she did give me the information."
We responded:
"Hi Michele, I apologize for the miscommunication! It is quite possible that you & Liz were on different pages regarding the topic you were asking about. One thing that I do know about my team is that we take really good notes in the instance that we need to look back on a past conversation. Was there anything further you needed assistance with that wasn’t resolved? I would be happy to help you with this. -Kristin, 503-245-9409"
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Francesca Wicklin

September 25, 2024

5  out of  5
rating by Francesca Wicklin
"John was so helpful when setting up my quote! Very knowledgeable and kind!"
We responded:
"Thanks Francesca! John is a stellar agent on our team. Thanks for taking the time to leave a review :)"
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tracy mcghee

September 24, 2024

5  out of  5
rating by tracy mcghee
"I will recommend this insurance company to everybody I know I got wonderful service and a great deal!!! I had wonderful service from John!"
We responded:
"Awesome, Tracy!!! Thank you!🤩"
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Karissa Weiler

September 23, 2024

5  out of  5
rating by Karissa Weiler
"I had the most excellent, easy, and smooth experience with team member Mimi in this office. She quickly handled all policies I needed, gave me excellent competitive pricing, and got me all set within a day. I have great confidence in this office and I’m so happy to be a new client of theirs. Thank you for all your hard work"
We responded:
"Karissa, your kind words are so appreciated! We aim to make the process of protecting you & your family seamless, so I’m very glad to hear that was done for you today. We’re excited to have you here! Welcome ☺️"
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Hijiriko Castleman

September 20, 2024

5  out of  5
rating by Hijiriko Castleman
"Mimi is so incredibly helpful! I am someone who does not understand much about insurance and what is involved, and Mimi helped me feel heard and understood every step of the way, and I never felt like she was pushy -- always respectful of my choices and my needs. She is also very neurodivergent affirming which helped me feel safe and comfortable to freely express my limitations in certain areas, and she was compassionate, kind, and informative as she helped bridge those gaps with me. Mimi is someone who genuinely cares about people and wanting to support them in any way that she can. I would recommend her to anyone! Thank you so much for helping me, Mimi!"
We responded:
"Wow, such a kind review about our agent Mimi. Thank you so much!! We look forward to serving you here. :)"
Profile photo of Steve Belland

Steve Belland

September 20, 2024

5  out of  5
rating by Steve Belland
"Kristen has been the best insurance agent I have ever had the pleasure of working with! She treated me with the utmost respect and courtesy! My wife and I are looking forward to working with Kirsten and State Farm in the months and years ahead."
We responded:
"Thank you Steve!! It is a pleasure to serve you and your family & are excited to do so for many years to come ☺️"
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Maryanna Anderson

September 18, 2024

5  out of  5
rating by Maryanna Anderson
"Mimi was very informative. Very pleasant experience."
We responded:
"Thank you Maryanna! Welcome 😊"
Profile photo of Tamra P

Tamra P

September 17, 2024

5  out of  5
rating by Tamra P
"Kerystenn is Awesome, answered So many questions for me and educated me on options I had never considered. I ended up switching to Statefarm. Although I am not saving much, from my previous policy, I am Still saving and now I have Much Better coverage on my auto's and Home/property. She is so professional and personable, I look forward to doing business with her and this office. It is nice to have a Real person on the other end of the phone. Thank you"
We responded:
"Kerystenn is indeed awesome!! Thanks for the review, Tamra. We look forward to serving you here 😊"
Profile photo of Angela Golden

Angela Golden

September 13, 2024

5  out of  5
rating by Angela Golden
"So far I have had a great experience with Miss Mimi Rasouli, she worked so hard we switched from one to State Farm, she was quick and understood insurance and that counts for something these days. Thank you Mimi for all your hard work."
We responded:
"Mimi is a wonderful agent at our office, I’m glad she was able to help put you in a better place with your insurance! Thanks for the review, Angela. We look forward to serving you here :)"
Profile photo of Amy Martin

Amy Martin

September 12, 2024

5  out of  5
rating by Amy Martin
"So friendly and explained my options well."
We responded:
"Thanks Amy!!"