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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ivory Bryan

November 1, 2025

5  out of  5
rating by Ivory Bryan
"John was incredibly helpful in assisting me with both my car and rental insurance. I really appreciated that he took the time to ask about my level of understanding when it comes to insurance. That gesture made a big difference. It created a comfortable space for me to ask questions freely without feeling any bias or judgment. His professionalism and kindness made the entire process smooth and stress-free. Highly recommend!"
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William Knotts

October 31, 2025

5  out of  5
rating by William Knotts
"Mallory was very professional impatient with me. It actually took two days to set up my new Einsurance totally appreciate her patience, and look forward to working with her."
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Artemio Perez

October 22, 2025

5  out of  5
rating by Artemio Perez
"Tate was really good on customer support In my experience"
We responded:
"Thank you, Artemio!!😊"
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Sotiria Jones

October 17, 2025

5  out of  5
rating by Sotiria Jones
"Fantastic agent and team — truly an amazing agency!"
We responded:
"Thank you Sotiria!! Your vote of confidence means the world to our team ☺️"
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Teague Bechtel

October 16, 2025

5  out of  5
rating by Teague Bechtel
"Kristin and her staff are always super helpful! Highly recommend!"
We responded:
"Thank you, Teague!! 😁"
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Sugixxer 750

October 13, 2025

5  out of  5
rating by Sugixxer 750
"I was hesitant to change my insurance policy from Progressive after being with them for almost 5 years. I’m glad I called in and spoke with John. He was very knowledgeable and easy to work with. He was able to get me a better coverage and save me over $200 a month with my new home and auto insurance policy. I’m very happy with the experience. I would give John a 5 star plus rating if I could. Highly recommended. Amazing service!"
We responded:
"I’m sure this experience will resonate with a lot of people who are hesitant to switch over or get a quote. Thank you so much for sharing! And I’m glad we were able to save you so much money!"
Profile photo of Jessica Lawson

Jessica Lawson

October 9, 2025

5  out of  5
rating by Jessica Lawson
"John was very helpful and personable! He also made the process of changing my policy easy to understand. I will be recommending him to friends, family & coworkers."
We responded:
"I am so glad to hear you had a great experience working with John to set you insurance up here. Thank you for sharing & we look forward to serving you, Jessica! ☺️"
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Joan Klink

October 8, 2025

5  out of  5
rating by Joan Klink
"Great overall experience...highly recommended! Answered all my questions and got my home and auto insurance changed over and saved money wit h overall better coverage!"
We responded:
"Ah thank you so much Joan for your kind words and for reaching out in the first place!! We look forward to serving you here for many years to come ☺️"
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Ada Hernandez

October 1, 2025

5  out of  5
rating by Ada Hernandez
"Mallory Ballenger was very patient with me and went the extra mile to help me cancel my contract with other insurances. Mallory was also on time with her calls and reminders. I am very satisfied with her service."
We responded:
"Thank you Ada!! And welcome to our agency! Mallory and myself and the rest of our team look forward to serving you here 😊"
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Deb Madden

October 1, 2025

5  out of  5
rating by Deb Madden
"I highly recommend this business. I was completely impressed with McKenzie professionalism, customer service and knowledge in the insurance industry. Rates for auto and rental insurance are far superior & outmatched two other major companies I've been insured with."
We responded:
"I am so pleased to hear this, Deb! Thank you for sharing. We look forward to serving you here 😊"
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katie belless

September 28, 2025

5  out of  5
rating by katie belless
"I was hesitant to switch insurance agencies at first, but after John explained all the benefits and extra coverage I’d be getting for just $18 more, I couldn’t pass it up. He was incredibly helpful, took the time to explain everything in detail, and made the whole process easy to understand. I’d 100% recommend John to friends and family!"
We responded:
"Thank you for sharing Katie! I love that John was able to help you truly understand your insurance and customize it to best fit your needs 😊"
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Olivia Behrndt

September 18, 2025

5  out of  5
rating by Olivia Behrndt
"My family and I are new clients at this office and are very happy with our experience so far! John has been kind, personable, and knowledgeable."
We responded:
"I am thrilled to hear that, Olivia. Thank you so much for sharing about your experience!"
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Chuck Morgan

September 16, 2025

5  out of  5
rating by Chuck Morgan
"From start to finish Mallory was helpful in all ways. She responded quickly to my many questions and explained the coverage we were getting. We saved hundreds on our annualinsurance. Thanks again."
We responded:
"Thanks, Chuck! Glad to see Mallory was a help to you and we look forward to serving you at our agency 😊"
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Anna Phillips

September 10, 2025

5  out of  5
rating by Anna Phillips
"I'm thrilled. I am saving about a thousand dollars a year with good coverage for auto & home."
We responded:
"Wow! That is incredible. Thanks for taking a moment to share, Anna. And welcome! We are excited to serve you at our agency for many years to come. 😊"
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Rickey White

September 9, 2025

5  out of  5
rating by Rickey White
"I just purchased car and rentals insurance from State Farm.John was very knowledgeable and I look forward to talking to him again"
We responded:
"Thank you Rickey! It was a pleasure talking with you as well & we are so pleased to welcome you to our agency. "
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Maryl D. Swyers

September 4, 2025

5  out of  5
rating by Maryl D. Swyers
"Kerystenn Benedict was great! Very knowledgeable about the different coverages they offer"
We responded:
"Thank you Maryl for sharing about your experience with our agency!☺️"
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Larry Bryant

September 4, 2025

5  out of  5
rating by Larry Bryant
"Mallory called when she promised and was excellent at explaining coverages, answering questions, and processing my application."
We responded:
"I am thrilled to hear that, Larry. Thank you so much for sharing. And welcome!"
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Sharon Way

September 3, 2025

5  out of  5
rating by Sharon Way
"Mallory answered all my questions professionally and really seemed informed about her product."
We responded:
"Thank you Sharon! We’re glad to have you here 😊"
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Ryan Teal

September 3, 2025

1  out of  5
rating by Ryan Teal
"Advertises contractor insurance but cannot provide it."
We responded:
"Hi Ryan, I am so sorry we weren’t able to offer the policy you were looking for at this time. If you want to send your contact info to me at kristin@kristinstaropoli.com, I can let you know once the eligibility requirements loosen again in the future for that policy!"
Profile photo of Liz Boland

Liz Boland

September 3, 2025

5  out of  5
rating by Liz Boland
"5stars to Mallory. Helped me with car insurance. So nice dealing with a human She was responsive, listened to me and found solutions I would highly recommend her Thank You Mallory!!!!!"
We responded:
"Amazing. Thank you, Liz!! We are so glad to have you here ☺️"
Profile photo of Mebrat Asghedom

Mebrat Asghedom

August 28, 2025

5  out of  5
rating by Mebrat Asghedom
"Great service and a good deal. I am very happy. John was kind and he cares he gave me a great customer service. Call him if you need insurance."
We responded:
"Thank you, Mebrat. It is a pleasure serving you here. "
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Tawny Erickson

August 22, 2025

5  out of  5
rating by Tawny Erickson
"I had the absolute pleasure of speaking with Isaiah today and setting up my insurance with State Farm. He answered every question I had and had some good side conversations as well. He made sure I understood everything about my car/renters insurance. I highly recommend going to Isaiah for all your insurance needs!"
We responded:
"Thank you for sharing, Tawny! I’m so glad you had a good experience setting up your policies at our agency with Isaiah ☺️"
Profile photo of Chelsea K

Chelsea K

August 21, 2025

5  out of  5
rating by Chelsea K
"McKenzie is amazing! She got me way better coverage than what I had at a better price! Couldn't be happier about switching insurances to state farm!"
We responded:
"I’m so glad to hear that. And you’re right, McKenzie IS amazing! Thank you Chelsea & welcome!!"
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7alimoz

August 20, 2025

5  out of  5
rating by 7alimoz
"I had an excellent experience with " John " at State Farm! His customer service was outstanding—he took the time to walk me through every detail and made sure I fully understood everything. John explained all the information clearly, answered all my questions, and made the process smooth and stress-free. I truly appreciate his professionalism, patience, and knowledge. Thank you !"
We responded:
"I’m thrilled to hear this. Thank you so much for taking the time to share about your experience with John from our office 😊"
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Jason Honl

August 11, 2025

5  out of  5
rating by Jason Honl
"Worked with Isaiah. Super helpful, timely, friendly and gave us a great rate."
We responded:
"Thank you Jason! We look forward to serving you here 😊 I’m so glad you had a good experience getting your policies set up with us. "